THE DATA CONTROLLER is committed to protecting the privacy of users who access this website and/or any of its services. Use of this website and/or any of the services offered by THE DATA CONTROLLER implies the user’s acceptance of the provisions contained in this Privacy Policy and the processing of their personal data as stipulated herein.
Please note that although this website may contain links to other websites or social networks, this Privacy Policy does not apply to the websites of other companies or organisations to which the website may redirect. THE DATA CONTROLLER does not control the content of third-party websites and accepts no responsibility for the content or privacy policies of such websites.
Basic information on data processing
(Regulation (EU) 2016/679 and Organic Law 3/2018)
- Data Controller: THE DATA CONTROLLER. Our details are provided in the legal notice of this website.
- Purpose of processing: To provide and manage our products and/or services.
- Lawful basis: Consent obtained from the data subject. Performance of a service contract.
- Recipients: Data will not be disclosed to third parties unless required by law or necessary to fulfil the purpose of processing.
- Data subject rights: Data subjects have the right to exercise their rights of access, rectification, restriction of processing, erasure, portability and objection by sending a request to our address.
- Data retention period: For as long as the commercial relationship is maintained or for the years necessary to comply with legal obligations.
- Complaints: Data subjects may lodge a complaint with the Spanish Data Protection Authority (AEPD).
- Additional information: Further detailed information is available below in the “Privacy Questions” section.
Privacy Questions
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD), we provide the following information regarding the processing of your personal data:
Who is responsible for processing your data?
THE DATA CONTROLLER.
Our details are included in the legal notice of this website.
For what purpose do we process your personal data?
- We process the information you provide in order to deliver and invoice our services and products.
- If you give us your consent, we may also process your data to send you information about our activities, services and products.
- If you participate in any of our prize draws and/or competitions, we may publish your name, surname and image on various platforms and communication channels we use, including social media, for the purpose of promoting our activities, services and products.
How long will we retain your data?
The personal data provided will be retained for as long as you remain a user of our services or wish to receive information from us. If you participate in a promotion, your data will be retained for the duration of the promotion and subsequently for the periods required to comply with our legal obligations.
What is the lawful basis for processing your data?
The legal basis for processing your data is the consent you provide to us.
With regard to information submitted by minors under the age of 14, it will be understood that such information has been provided with the consent of their legal representatives. If this is not the case, the minor’s legal representative must notify us as soon as they become aware of the situation.
Who will your data be disclosed to?
Your data will not be disclosed to third parties unless required by law or necessary to fulfil the purpose of processing.
What rights do you have when you provide us with your data?
- Any individual has the right to obtain confirmation as to whether or not we are processing their personal data.
- Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- In certain circumstances, data subjects may request the restriction of processing of their data, in which case we will only retain it for the exercise or defence of legal claims.
- In certain circumstances and for reasons related to their particular situation, data subjects may object to the processing of their data.
- Data subjects also have the right to data portability.
- Finally, data subjects have the right to lodge a complaint with the competent supervisory authority.
How can you exercise your rights?
By sending us a written request, enclosing a copy of a document that identifies you, to our postal or email address, which can be found in the legal notice of this website.
How did we obtain your data?
The personal data we process is provided directly by the data subject. The data subject guarantees that the personal data supplied is accurate and undertakes to notify us of any changes. Fields marked with an asterisk (*) are mandatory in order to provide the requested service.
What data do we process?
The categories of data that may be processed in the provision of our services include:
- Identification data
- Postal or email addresses
- Other data requested in our forms
The data processed is limited, as we only process the data necessary to provide our services and manage our activity.
Do we use cookies?
We use cookies during browsing on our website with the user’s informed consent. Users can configure their browser to be notified of the use of cookies and to prevent their use. For more information, please consult our Cookie Policy.
What security measures do we apply?
We apply the security measures established in Article 32 of the GDPR. Accordingly, we have adopted the necessary measures to ensure a level of security appropriate to the risk of the data processing we carry out, including mechanisms that ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services.
Some of these measures include:
- Informing staff about data processing policies
- Regular backup procedures
- Data access control
- Regular verification, evaluation and assessment processes